SHIPPING AND POLICIES
Thank you for choosing to bring a piece of my art into your space. Here's everything you need to know about shipping and our policies to ensure a seamless experience:
ORDER PROCESSING:
Your purchased artwork will be prepared for shipment within 3 business days.
Orders placed over the weekend will be shipped on the next working day.
In case of any shipping delays due to vacations or unforeseen circumstances, a notice will be prominently displayed on the home page.
SHIPPING WITHIN ESTONIA:
Orders within Estonia typically arrive within 7 business days from the date of shipping.
For local collectors in Tallinn, Estonia, I offer a convenient studio pickup option. Simply select the local pickup option during checkout. Once your painting is ready, I will contact you to arrange a suitable date and time for pickup.
INTERNATIONAL SHIPPING:
Important update: Shipping to the USA is temporarily unavailable due to postal restrictions. Orders from other countries will be shipped as usual. This page will be updated once USA shipping resumes.
International orders may take 1-3 weeks for delivery.
Shipping fees depend on the value of your order, package dimensions and destination. Fees will be calculated at checkout or provided in your quote.
PACKAGING DETAILS:
Paintings on canvas will be securely packaged in cardboard boxes. Due to their texture, they cannot be rolled or sent in tubes.
Paintings on paper are protected with cardboard sheets and packaged in bubble envelopes.
Prints are carefully packed in cardboard envelopes to prevent bending and slipped into a cellophane sleeve for protection against water damage.
CUSTOMS IMPORT DUTY AND TAXES:
For international orders, any customs duties, import taxes or fees upon delivery are the sole responsibility of the purchaser.
Please be aware that the seller is not responsible for customs holding times.
Important update ( effective August 29, 2025): The United States government has eliminated the $800 duty-free exemption for imports. This means that all shipments to the U.S., regardless of value, may now be a subject to customs duties, import taxes or processing fees. For the most accurate and up-to-date information, please check with your local customs office or visit the U.S. Customs and Border Protection website.
REFUNDS:
All sales are final. If you require more information or additional photos of the painting, please contact me before making a purchase.
CONTACT INFORMATION:
If you have any questions about shipping, handling, or any other inquiries, feel free to reach out.